Skipping Boring Navigation Messages to Talk Directly to Customer Care on a IVR

by Vivek Yadav on July 2, 2009

Whenever we dial some customer care or enquiry number we are greeted with long and boring series of navigational commands “Press1 to do this, 2 to do that and more. .. “ , now if you are a regular caller that hurts but with some clever use of DTMF tones signals knowledge we can trick the IVRs machine and can quickly navigate to wherever we wish inside a menu .image

 

Suppose You have to dial 131 for train enquiry which asks you further to press 2,3,1 to reach to the specific menu, then to automate this sequence  131 –> 2>3>1  we can use the (*) key on the mobile phone keypad to generate ‘p’ symbols (On Nokia sets  repeatedly press * to get a ‘p’ symbol  , while on Sony Ericsson keep the * key pressed to get a ‘p’ )

image

So now, just dial 131p2p3p1 for the above sequence of dialling 131 and then entering 2>3>1 to reach the menu without listening to all that gibberish .

Hope this makes you tech life easier and faster .

  • Share/Bookmark

Leave a Comment

Previous post:

Next post: